Foundations of IT Service Management: Based on ITIL Arabic

(4.8/5) - 300 تقييم
مؤلف: Jan van Bon
الناشر: Van Haren Publishing
النوع: Unknown
الصفحات: 247
لغة: arabic
عام: 2007
ISBN 10: 9087530064
ISBN 13: مجهول
سلسلة: مجهول
طبعة: Arabic Ed
قام 5٬750 شخص بتنزيل هذا الكتاب مجانًا


In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of...